Facebook’s “Evil Interfaces”
As Conti describes it, a good interface is meant to help users achieve their goals as easily as possible. But an “evil” interface is meant to trick users into doing things they don’t want to. Conti’s examples include aggressive pop-up ads, malware that masquerades as anti-virus software, and pre-checked checkboxes for unwanted “special offers”. The new Facebook is full of similarly deceptive interfaces. A classic is the “Show Friend List to everyone” checkbox. You may remember that when Facebook announced it would begin treating friend-lists as “publicly available information” last December, the change was met with user protests and government investigation. The objections were so strong that Facebook felt the need to take action in response. Just one problem: Facebook didn’t actually want to give up any of the rights it had granted itself. The result was the obscure and impotent checkbox pictured here. It’s designed to be hard to find — it’s located in an unlikely area of the User Profile page, instead of in the Privacy Settings page. And it’s worded to be as weak as possible — notice that the language lets a user set their friend-list’s “visibility”, but not whether Facebook has the right to use that information elsewhere.
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